At Midwest Air & Refrigeration, your privacy is important to us.
Effective Date: March 2025
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Contact Information: Name, email address, phone number, and physical address.
Service Details: Information related to your air conditioning and refrigeration needs.
Payment Information: Billing details for transactions (securely processed).
Website Usage: Data collected through cookies and similar technologies, including your IP address, browser type, and usage patterns on our website.
2. How We Use Your Information
We collect and use your information to:
Provide and improve our services.
Respond to your enquiries and requests.
Process payments and issue invoices or quotes.
Communicate updates, promotions, or important information about our services.
Comply with legal obligations.
3. Sharing of Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information:
With trusted service providers to facilitate our services (e.g., payment processing).
When required by law or to comply with legal proceedings.
To protect our rights, property, or safety, or those of our clients or the public.
4. Data Security
We take reasonable steps to ensure your personal information is secure. This includes implementing physical, technical, and administrative safeguards to protect against loss, misuse, or unauthorised access.
5. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies collect anonymous data about your visit, such as pages viewed and time spent on the site. You can adjust your browser settings to refuse cookies, but some features of our website may not function correctly.
6. Your Rights
You have the right to:
Access your personal information.
Correct any inaccuracies in the information we hold.
Request the deletion of your information (subject to legal or business obligations).
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Email: admin@midwestair.com.au
Phone: 08 9935 9780
Address: 1/24 Box Street, Webberton, WA
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this page periodically for updates. By continuing to use our website and services, you acknowledge and agree to the terms of this Privacy Policy.